Your information
Privacy notice
How the Panel handles the information you send us.
Sample notice for the demonstration build. The Panel should confirm the details below before launch.
Who we are
The Riverbend Residents Panel is a volunteer group. For this website the Panel is the data controller. You can contact us through the contact page.
What we collect and why
| What | Why | Who sees it |
|---|---|---|
| Your name and email on a report or feedback | So a volunteer can follow up with you | Panel volunteers only. Never published. |
| The location, description and category of a report | To show the issue on the map once approved | The public, after a volunteer has reviewed it |
| Photos you upload | To show the problem | Volunteers only, until checked and approved. Faces, number plates and addresses are blurred or the photo is rejected. Published photos are re-saved without location data. |
| Your email when you support an issue | So each resident can support an issue once | Panel administrators only. Never published. |
| Contact form messages | To reply to you | Panel volunteers |
Our legal basis
Legitimate interests: running a community record of local issues that residents have chosen to report. You can ask us to stop at any time.
How long we keep it
Names and emails on reports are removed automatically 12 months after an issue is resolved or rejected. Contact messages are deleted after 12 months. Rejected photos are deleted straight away.
Your rights
Under the UK GDPR and the Data Protection Act 2018 you can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Use the contact page and choose “My personal information”. You can also complain to the Information Commissioner’s Office.
Cookies
The site sets a login cookie only if you confirm your email to support an issue, so it remembers you. We do not use advertising or tracking cookies.